People and the Profession

7.1 Communication

Further reading:

Borg, James (2004) Persuasion: The Art of Influencing People, Prentice Hall, London, ISBN 0273688383

Brinkman, Rick & Kirschner, Rick (2002) Dealing with People You Can't Stand: How to Bring Out the Best in People at their Worst, McGraw-Hill Education, New York, ISBN 0071379444

Institute of Leadership & Management (ed.) (2003) Project and Report Writing, Pergamon, Oxford, ISBN 0750658762

Maggio, Rosalie (2005) The Art of Talking to Anyone: Essential People Skills for Success in Any Situation, McGraw-Hill Education, ISBN 007145229X

Patterson, Kerry, Grenny, Joseph, McMillan, Ron (2002) Crucial Conversations: Tools for Talking When Stakes are High, McGraw-Hill Education, New York, ISBN 0071401946

7.2 Teamwork

Further reading:

Boddy, D. (2002) Managing Projects: Building and Leading the team, Prentice Hall, London, ISBN: 0273651285

Jones, Robert, Oyung, Robert & Pace, Lise (2005) Working Virtually: Challenges of Virtual Teams, CyberTech, Hershey, PA, ISBN 1591405513

Katzenbach, J. R. & Smith, D. K. (2003) The Wisdom of Teams, HarperBusiness, New York, ISBN 0060522003

Lencioni, Patrick (2002) The Five Dysfunctions of a Team: A Leadership Fable, Jossey Bass Wiley, San Francisco, CA, ISBN 0787960756

Nicholson, Nigel and West, Michael (eds) (2005) Teamwork: How to use Teams to Enhance the Business. Format, Norwich, ISBN: 1903091349

7.3 Leadership

Further reading:

Adair, J. (2005) How to Grow Leaders: The Seven Key Principles of Effective Leadership Development, Kogan Page, London, ISBN 0749443634

Kleim, Ralph L. (2004) Leading High Performance Projects, J. Ross Publishing, Fort Lauderdale, FL, ISBN 193215910X

Kotter, J. (1999) John P. Kotter on What Leaders Really Do, Harvard Business School Press, Boston, MA, ISBN 0875848974

Lewis, James P. (2002) Project Leadership, McGraw-Hill, New York, ISBN 0071388672

Mann, Leon (2005) Leadership, Management and Innovation in R&D Project Teams, Greenwood. Westport, CN, ISBN 1567203981

Schein, H. (2004) Organisational Culture and Leadership, Jossey-Bass, San Francisco, CA, ISBN 0787975974

7.4 Conflict Management

Further reading:

Gardiner, P. D.  (2005) Project Management: A Strategic Planning Approach, Palgrave Macmillan, Basingstoke, ISBN 0333982228  

Masters, Marick F. and Albright, R. (2002) The Complete Guide to Conflict Resolution in the Workplace, Amacom, New York, ISBN 0814406297

Mayer, Bernard S. (2000) The Dynamics of Conflict Resolution: A Practitioner's Guide, Jossey-Bass Wiley, San Francisco, CA, ISBN 078795019X

Roberto, Michael A. (2005) Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus. Prentice Hall, London, ISBN 0131454390

Young, T. L. (2003) Handbook of Project Management, Kogan Page, London, ISBN 0749439655 

7.5 Negotiation

Further reading:

Borg, James (2004) Persuasion: The Art of Influencing People, Prentice Hall, London, ISBN 0273688383

Fisher, Roger and Shapiro, Daniel, (2005) Beyond Reason: Using Emotions as You Negotiate, Viking Books, New York, ISBN 0670034509 

Fisher, Roger, Ury, William and Patton, Bruce (2003) Getting to Yes: The Secret to Successful Negotiation, Random House, London, ISBN 1844131467

HBS (2000) Harvard Business Review on Negotiation and Conflict Resolution, Harvard Business School Press, Boston, MA, ISBN 1578512360 

Huczynski, Andrzej (2004) Influencing Within Organizations, rev. 2nd edn, Routledge, London, ISBN 0415311632 

7.7 Human Resource Management

Further Reading

Bratton, John and Gold, Jeffrey (2003) Human Resource Management: Theory and Practice, 3rd edn, Macmillan, Basingstoke, ISBN 0333993268

Buckingham, M. and Coffman, C. (1999) First Break all the Rules: What the World's Greatest Managers Do Differently, Simon & Schuster, New York, ISBN 0684852861

Johnson, Mike (2004) New Rules of Engagement: Life-Work Balance and Employee Commitment, CIPD, London, ISBN 184398072-X

Leary-Joyce, Judith (2004) Becoming an Employer of Choice: Make Your Organisation a Place Where People Want to Do Great Work, CIPD, London, ISBN 1843980576

Ulrich, Dave (1997) Human Resource Champions, Harvard Business Review Press, Boston, MA, ISBN 0875847196

7.8 Behavioural Characteristics

Further Reading

Archibald, R. D. (2003) Managing High-technology Programs and Projects, 3rd edn, Wiley, Hoboken, NJ, ISBN 0471265578

Arnold, John, Cooper, Cary L. & Robertson, Ivan T. (2004) Work Psychology: Understanding Human Behaviour in the Workplace, FT Prentice Hall, London, ISBN 0273655442

Barak, Michael Mor (2005) Managing Diversity: Toward a Globally Inclusive Workplace, Sage, London, ISBN 0761927735

Skiffington, Suzanne and Zeus, Perry (2003) Behavioral Coaching: Building Sustainable Personal and Organizational Strengths, McGraw-Hill Education, New York ISBN 0074713280

7.8 – Learning and Development

Further Reading

Clutterbuck, D. and Maggerson, D. (2004) Techniques for Coaching and Mentoring, Butterworth Heineman, Oxford, ISBN 075065287-X

Krogh, G. Von, Ichijo, K., Nonaka, I. (2001) Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation, Oxford University Press, Oxford ISBN 0195126165

Parsloe, E. (1999) The Manager as Coach and Mentor, 2nd edn, CIPD, London, ISBN 0852928033

Wenger, E. (2002) Cultivating Communities of Practice: A Guide to Managing Knowledge, Harvard Business School Press, Boston, MA, ISBN 1578513308

7.9 – Professionalism and Ethics

Further Reading

Freidson, Eliot (2001) Professionalism, the Third Logic: On the Practice of Knowledge, University of Chicago Press, Chicago, IL, ISBN: 0226262022

Harrison, M. (2005) An Introduction to Business and Management Ethics, Palgrave Macmillan, Basingstoke, ISBN 1403900167

Malin, N. (ed.) (1999) Professionalism, Boundaries and the Workplace, Routledge, London, ISBN 0415192633

Trevino, L. and Nelson, K. (2005) Managing Business Ethics, 3rd edn, Wiley, Hoboken, NJ, ISBN 0471782580

Printer Friendly Page