Impact of 'The Apprentice' on the public perception of Project Management as a profession?

This forum already has discussion threads on The Apprentice and the role of its 'contestants' as project managers; what I'd like to know though, are your thoughts on the damage that their continual use of the term 'project manager' causes to our profession?  Has anyone actually seen any elements of  project management competency on display?  Should we as the promoters of project management as a profession be seen to be rebuking their activities; better still,  providing the public with a robust pm-based solution to the contestants' weekly task?



thelazyprojectmanager

I am a firm believer in that it creates a point of discussion for project management rather than damages project management as a profession. I use every opportunity I can to engage people who would not normally know much about projects and project management but who do watch The Apprentice to explain what we do and how the contestants could have done better in their tasks. There is a saying that all publicity is good publicity and I think that is true in this case - 10 million people each week could learn more about what we do.

I run a blog each week at http://www.thelazyprojectmanager.com/page5.htm which explores each show and identifies lessons learned.

VideoArts offer project management training based on old episodes of The Apprentice as well.

Let's take this opportunity to teach people more about project management based on this enormously popular programme.

[What would be excellent one day though is to get a PM expert on the 'You're Fired' follow up programme to make comment - Talkback Thames if you are reading, The Lazy Project Manager is ready, willing and able :) ...]

 

Owain Wilson

Hi Philip, good to see you here. Here's the link to Julie's blog post for those who haven't seen it - Some interesting points being made:

http://www.apm5dimensions.com/blog/help-%E2%80%93-i%E2%80%99m-project-manager-get-me-out-mess

 

Lee Nicholson

I watch the Apprentice regularly and thoroughly enjoy the programme, but I have to say it has never really occurred to me that the programme does any damage to the public perception of Project Management.

In fact, quite the opposite.  I think it actually highlights to the general public how difficult our role is and the many facets it covers.  Of course the whole programme is designed to expose people's strengths and weaknesses and having done APQ, I do see similarities!  It is also edited expertly and removes out much of the content, which no doubt includes more evidence of good project management principles.

I personally try and take some learning from each programme and think that as a profession, maybe we should be exploiting the excellent coverage the programme gets and it's clear emphasis on what makes a good or bad 'Project Manager'.

I think the 'top ten' tips from the previous blog note is a great idea and would be interesting to see if successful application of them turns a "You're Fired" into a "You're Hired"!

jasonrlee219
Let's just remember that the programme is made for entertainment purposes and edited to maximise the incompetence of the candidates (where possible) not our profession. But I do have to agree with Lee, each episoade only serves to highlight how difficult Project Management is. As for the top ten tips - similar issues appear each week with the losing team. Not enough front end planning. Not questioning the client brief in sufficient detail to understand the driver(s) for the 'project'. Assigning appropriate resources to work packages. Finally, contingency planning driven by an understanding of the risk.
.pnaybour

I too see no harm in the use of the term project manager in the apprentice. Are they running a project? The exercises are:

1) Temporary

2) Have defined success criteria

3) Complex (ish)

4) Unique

5) Deliver a benefit.

So they have may of the attributes of a project. The question is would a project management approach be more successful than the headless chicken approach that seems for be portrayed. How would project managers cope with the sales pitch and the cold calling?

 

.pnaybour

As a bit of an afterthought is Alan Sugar a good project sponsor. The BoK says he should

1) A business leader who is able to make decisions

2) An advocate for the project

3) Prepared to commit sufficient time

4) Sufficiently experienced to judge success or failure

Interesting?

 

.pnaybour

A more interesting question is Would You Hire Sir Alan Sugar as a Project Sponsor. So I have written a post about this topic on my blog. There are real lessons about the role of the sponsor in project success.

Edward Wallington PhD

As the saying goes, all publicity is good publicity, but is it?  As a profession trying to have ourselves heard and aid others in developing their career, deliver projects and ensure benefits realisation, is this giving out the right impression?  I agree that having project management seen and discussed (loosely) on tv for the wider audience is great, but is the impression they are taking away that if they need a project manager they may be better off doing it themselves.  I can just hear it now, right we have a project, and we need a manager to deliver it... let's call that bloke off the Apprentice...not.

Paul Every

When I first started watching the Apprentice I was very annoyed at the use of the title 'Project Manager' for what is no more than a team leader in the type of practical leadership task many of us have done on management / leadership courses.  However with time I have come round to thinking that at the very least it provides some good examples of what a project manager needs to do.  As a bonus my kids can at least relate to what I do for my day job!  I also agree with others that anything that helps to publicise Project Management can only be a good thing.  It is up to us professionals to separate the fact from the fiction to ensure our profiles continue to be raised.

Mick F
I'm watching eagerly for someone to use the flip chart as a planning tool. IE write a work breakdown and put some time scales to it even a mind map would be great!. I love the retrospective meetings at the Bridge Café. (especially Alex Epstein's). Fully agree with Pauls comment on team leadership rather than Project Management. Now flip channels to Grand Designs and watch for more project management techniques to avoid. Scope Creep, constuct before design etc etc...
thelazyprojectmanager

We should run a meeting at the Bridge Cafe ...

Overall lessons learned from the series - leading to a newspaper article etc

Edward Wallington PhD

Is there a future series of the Apprentice planned? If so do we want to take action and pre-empt the use of 'project management' and run an article or something?  e.g. in Project Magazine?

 

James Simons

Ed, not sure about the future series but we've got a piece going into the next issue of Project looking at the impact of programmes like The Apprentice on the profession. Should be out 1 March. 

thelazyprojectmanager

New The Apprentice due out no later than May 2011

 

Dara O’Briain has revealed that the next series of The Apprentice is planned to air on the BBC this spring.

The comedian presents spin-off show The Apprentice: You’re Fired and also revealed that because the prize has changed this year, the type of candidates Lord Sugar will be looking for will also be different.

In the 2011 series Sugar is no longer offering a job in his company, instead he will give the winner cash to invest in their own business venture.

Edward Wallington PhD

Well, the new series in underway.  Still not convinced that the contestants are giving a glowing demonstration of project management.  I note that Lord Alan is being very clear in calling then 'team leaders' as opposed to 'project managers'... anything in that?

Iain Benjamin Simpson

There is so much potential for good project management to be used by the Apprentice teams. Peter's blog with lessons learned is a good demonstration of this..

Like Edward (above), I also noted Lord Alan's distinction of "team leader" over "project manager".

Might the contestant's continued descriptor of "project manager" over "team leader" be due to the good work that *we* do to promote project management.

Like so many comments above argue: if only they learned and embraced some real project management concepts, the team performance would be greatly improved.

Maybe we should charter another TV show that invites contenders with actual project management ambition and learning to compete in a similar format (to _The Apprentice_). Anybody with me on that?

In the meantime, future apprentices are more than welcome to learn from my 'project management teaching in primary schools' materials (@ibsimpson)

 

Edward Wallington PhD

What about a show on You Tube, we could use students as the Apprenctices, with a couple of PM's as mentors, along with e.g. Andrew Bragg as Lord Alan... similar format (without copying etc ;)...

 

thelazyprojectmanager

And so the gathered clan of the very future of our business world met Lord S and the battle commenced. The 'Apps' as I will lovingly call them from now were you usual mixture – from scary to odd but there will be one who will eventually rise in our estimation and get that business partnership with Lord S.

First casualty was Edward who spent most of the programme telling everyone, including himself, to ‘roll with the punches’ only to be dealt the knockout blow in round one as the mighty ones finger pointed and the ‘you’re fired’ declaration sounded round the boardroom.

It is noted that Lord S talked about team leaders but the ‘Apps’ spoke about project management – and then brave Edward delivered a masterclass in how not to be a project manager (he was all shouting and then shying away from anything to do with the task).

The other team leader/project manager Melody (loving those power eyebrows) was all too much for the boys team, but then she had apparently been trained by AL Gore, Desmond Tutu and the Dali Llama (and I only got a 5 day course to prep for my PMP in High Wycombe…).

The other thing that made me think – all that discussion about team names (especially when you know that the teams will change regularly week by week) – who really cares? - but Team Logic and Team Venture were born and actually this branding is an important project feature.

A brand is the identity of a specific product, service, or business. A brand can take many forms, including a name, a sign, a symbol, a colour combination or a slogan or indeed a mixture of all these. The word brand began simply as a way to tell one person's cattle from another by means of a hot iron stamp and a legally protected brand name is called a trademark. The word brand has continued to evolve to encompass identity - it affects the personality of a product, company or service. I would hope with ‘The Lazy Project Manager’ that brand means good service, value for money, and great entertainment through a learning experience.

So what is your ‘brand’? How do you present yourself and your projects?

There are three major categories of communication within a project Communication Plan: mandatory, informational, and marketing.

Mandatory and informational communication is, typically, well addressed by project managers; it is simple to understand and to carry out. The third element of marketing communication however is often neglected, to the detriment of the project and its likely achievement of success. Branding a project is achieved through creating a project personality with which stakeholders can have a relationship and therefore an emotional attachment; that is in essence that they actually care about the project outcomes. This personality or identity is known as the project brand and it is key to maximising buy-in and support from the widest range of stakeholders. If marketing communication wins the minds of these stakeholders then project branding should win their hearts as well.

Of course, branding takes time and money and effort, so you also need to have a project with a long time horizon. A steady stream of positive communication, combined with the positive feeling of the project branding, will help the project be successful and should help overcome any negative perceptions that the project may have.

Perhaps the simplest branding technique is to have a project name that reflects the people, the project, the company and the purpose.

All in all the entertainment level is as high as ever and I look forward to sharing the next few weeks with my favourite ‘Apps’.

thelazyprojectmanager

I am thinking pro-celebratory project management - some of us v ex-Apprentice stars on a real project sponsored by APM for charity?

Leslie Rose

It never occurred to me that The Apprenctice contained anything that I would recognise as project management.

KeithJ

I think it matters that we care how project managers are portrayed on the media. In the real world, note how indifferent the media are to projects that go well, especially when they are public such as the olympic stadium (perhaps the budget / programme was generous), but when they go wrong they are all over it like a rash. I enjoy watching the Apprentice for what it is - yes it does give some good / bad examples of how to task manage and lead a team in some tricky time constrained situations, but lets not get too excited about how it might be to the detriment of the profession. As for weekly resume of what should have happened, personally, would it really be beneficial when the source matter is edited entertainment.

Andy Nichols

I do like reading the posts about the Apprentice format. Opinions vary from good to bad, but obviously Alan Sugar (and the BBC) have achieved their goal and we are all well and truely hooked. Well done on the delivery of their product.

I fall heavily on the side of 'Good' regarding the apprentice, I agreed that there is no such thing as bad publicity - Although I am not sure that Ian Crockford would agree about the amount of unjustified negative publicity he is receiving about the Olympic Stadium. I am waiting for the APM to be asked to comment on both topics on BBC breakfast news, now that is something I would love to see on my TV!

Edward Wallington PhD

Hi All,

There have been a number of comments about the potential of doing a small show akin tothe Apprentice utilising ex-Apprecitces and some Project Managers as competing teams.  I have found a TV producer (a friend of mine) who would be happy to assist us in this project and thinks it would be a great idea!  Early discussions indicate that the project could be turned around in say 2 days filming and then some post filming editing etc, and getting this onto e.g. YouTube, APM website etc is an easy step, as does not require going through the commissioning etc process, and we could just do it.  Money wise, looks like £2-5k to do, and if for charity I am sure we could look to find finance from somewhere?  My contact also has the ability to contact ex-Apprentices.

So, the question is - do we want to do this?  If so, are there any volunteers take part?

Regards,

Ed

 

Lee Izekor

Hi Ed,

I am willing to take part, let me know about further developments. nice idea

thelazyprojectmanager

Sounds good to me - could this be like some sort of pilot? Would APM sponsor at all?

The Lazy PM is definitely up for this one.

Owain Wilson

Some really interesting ideas here, particuarly the TV style programme. What sort of format are you thinking? Perhaps a group of PM's could take on an Apprentice-style task and compare results. It would be good for an ex-apprentice to be on hand to talk in more detail about the planning (if any) that they did in the show.

Edward Wallington PhD

Hi Owain,

I think my take on the discussions has been one of two options (there may be other ideas!): 1) a team of PM's undertake a task, and have some ex-Apprentice types around to comment on proceedings, their take/approach etc, or, 2) two teams undertake the same/similar task, one team of PM's, the other team made up of ex-Apprentices.

Ed

 

thelazyprojectmanager

I vote for the latter - more entertaining and more pressure on the PMs :)

Vijay Shah

I am loving this whole debate/discussion. I completely agree with the concept all publicity is good publicity, the programme is very entertaining and every season thus far has had me glued.

Even though the programme is done to highlight weaknesses of candidates and completely for entertainment, I just wish that some of the candidates showed a bit more common sense.

"Roll with the punches" although hilarious was definetely a key example of this.

With regards to producing a show PMs vs Ex-Apprentices I think the idea is fantastic and would vote for the latter option of both teams delivering to the same task and comparing results.

AndyJordan

Great idea Ed - the latter would definitely make things more entertaining and hopefully prove whether anyone can be a PM or whether one needs to establish it is valuable in keeping your eye on every ball - not just the marketing side, the creative aspect, or just being able to sell. Are PM's really team players, keeping everyone motivated or just report-compilers bowing to every senior exec demand! This could be the downfall or the uplift for PMs in general!

AndyJordan

I would suspect Lord Sugar would not want to be involved as this could undermine his whole concept of hiring an apprentice! If PM's can beat The Apprentices then one would only ask why Lord Sugar would not just and hire a qualified PM to keep his business projects running.

Awe - but it is so entertaining to see how others believe they can run projects! I'm probably one of those miss-guided dreamers!

Philip_Smelt_RPP

I was recently informed of project managers who have listed  The Apprentice and Grand Designs as elements of their Continuing Professional Development in their RPP submission. They have argued that these shows present the case for 'how not to project manage'.

AndyJordan

Is there much difference between listening to an individual at a SIG go through their projects and those individuals that highlight their inepitude on national TV? The lessons to take away may be different, one I would suspect are +ve 'How to' messages, the other 'how not to'.

So - the response to the RPP submission was....??

 

Philip_Smelt_RPP

A positive response, I believe, because the person submitting the case had recognised the limited value of both programmes as CPD and had only claimed an hour, out of both series. 

Barnaby Davies

Given the absence of diligent planning, direction and control, I suggest that first and foremost there is an absence of management, project related or otherwise.

I wonder if the best way to avoid confusion between professional project managers and their televised titular counterparts is to avoid any association which might sow doubt in the mind of casual observer.

 

thelazyprojectmanager

Yes that is it. The final show and there will be no more Lord S and no more Nick and Karren for another year, and no more ‘candidates’ to laugh at and scream at and encourage and despair for.

Tom is the man with a plan, or at least Tom is the man with a potential product that Lord S feels he can work with and presumably make money from. Despite being on the losing side a record eight times during the series, Lord Sugar said he had a ‘gut feeling’ about investing in Tom. ‘I'm a product man in my heart. I've made products and sold them to retailers, that's in my blood and that's what Tom is all about’ Lord S added. So ‘well done’ Tom.

But back to those that missed out. The final four - Jim, Susan, Helen and Tom - faced a grilling from the Lord Sugar's trusted allies. Interviewers Claude Littner, Mike Soutar, Matthew Riley and (hurrah she’s back if only for a brief appearance) Margaret Mountford joined the selection process to tear the quartet's business proposals and CV’s apart.

Jedi Jim bit the dust with a scheme to not make money, with a business plan for AMSmart (oh he is smooth isn’t he?) he failed to engage the man with the quarter of a million going spare. Actually I thought Jim showed another side to himself with the schools project which was nice to see. But the highlight had to be the ‘describe yourself without using a cliché’ challenge from Margaret from which came the response ‘I am what it says on the tin’. Brilliant.

And then fell Susan. Despite promising a £1 million profit in year one her plan was not considered truly viable but Lord S declared that she was one to watch in the future. Apparently he wants to get in to the beauty world but it was more through Tom’s nail file than Susan’s cosmetics. Susan’s magical moment has to be the ‘Do the French like their children?’.

And then there were two. Helen the powerhouse of the series with 10 wins out of 11 made her second fatal mistake. Her concierge business idea was just mad. If you are that busy and that successful you will already have PAs and others to aid your life and if you aren’t then you just wouldn’t have the money or the need to buy a service like this. Maybe she should have pitched MyPY again and really taken that one to market? She will do well and Lord S said she would have walked it a year ago in the old format show.

You know there was a brief moment when I thought that my prediction of a dream team of Tom and Helen might come true. Karren summed it up in the final discussion in the boardroom between her, Nick and Lord S that Helen would lead and Tom would create. But the rules state one winner and one winner it was to be.

Tom with the (sssh don’t say the secret word ‘chair’) idea. The device or mechanism or concept or thingy …. Oh heck, it was a chair so let’s just say chair shall we? Lord S was not that keen on the business plan but he liked Tom and he knows Tom can invent and he knows he can sell, market, manufacture etc. Plus Tom already has a product in the marketplace that can be re-energised and so get Lord S’s money back faster than anyone else could. And Tom’s best part – well emergency biscuit aside I thought that his story of getting to the WalMart buyer was pretty neat.

And so it ends. Actually I feel that one thing was missing from this format. When people challenge me over the value of The Apprentice to the project management profession I argue that the best showcase is the final itself. When the losers used to come together to support the two finalists in the last challenge they were so, so different from the early weeks. When the egos have gone and they are there to support the project manager/team leader and the task is all important then we see a project team in action with good communication, a plan of action, people content in their roles and everyone working together for a common purpose. Compare that to week one when it is all too ‘every one for themselves’.

And so goodbye The Apprentice for another year.

AndyJordan

My Canadian namesake on GanttHead publishes his whitty rant on the programme;

http://www.gantthead.com/content/articles/269395.cfm

 

carollong

How wonderful to be able to answer this problem with this week's announcement that APM and CFA will help develop project managers of the future through funding of Higher Level Apprentiships - http://www.apm.org.uk/news/apm-and-cfa-help-develop-project-managers-future

Well done APM

Edward Wallington PhD

I wonder if as a community, we can pull together some project related lessons learned from the Apprentice shows?

AndyJordan

I think, Ed, we would be quoting just about every aspect of the BoK from Planning appropriately, resource management through the most important aspects such stakeholder management and communication - ie treat the customer professionally and don't trample over your team!

Where should we start? ;-)

thelazyprojectmanager

I would love to do something in this area - the challenge of doing any directly with The Apprentice would be getting permission from Talkback Thames to actuallly use any name, tasks, or The Apprentice as name ... and by going generic on this we would - as was suggested - be covering pretty much all aspects of good project management.

And I still love the idea of Pro-Celebrity The Apprentice... anyone know Lord Sugar?

Owain Wilson

Good stuff, perhaps we should put our heads together with Project magazine and see what opportunities there are. Ed, Andy, Peter, are you available? I'll send an email re dates etc.

Owain

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