APM website privacy policy

APM is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. If you have any requests concerning your personal information or any queries with regard to these practices please contact dataprotection@apm.org.uk.

The Association for Project Management is also committed to the principles of the Privacy and Electronic Communications (EC Directive) Regulations of 2003 whereby permission will be sought before electronic marketing communications are sent out to individuals from the Association for Project Management - however if the individual has consented to receiving electronic communications from the Association for Project Management by giving us their e-mail address the Association for Project Management will from time to time send out relevant information to the recipient (e-newsletters, news, competitions etc.)

These terms are used in addition with the website's house rules and terms of use.

Information collected

We collect the information you supply to us through enquiry and registration forms, and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to:

1 Understand our customers and their needs
2 Aid strategic development of APM
3 Audit usage of the site

Use of personal information
We process personal information collected via the APM website for the purposes of:

1 Providing the best possible service
2 Processing any orders you may have made
3 Conducting market research surveys
4 Running competitions
5 Providing you with information about products and services we offer
6 Validating promotional codes with the provider

If you use a discount code provided by your employer, we will consider this to be your consent for APM to inform your employer that you have made use of this offer.

APM will contact you from time to time with details of products, services and events. APM will only send you information from selected Third Parties, which support APM's vision, mission and charitable objectives, the content of which APM will approve. No third party will have direct access to your personal data.

You can control which communications you receive by amending your profile settings, or contact APM. APM will continue to send you important information specifically relating to products and services you have purchased, such as membership.


Use of cookies

The APM website like many of the most popular websites and services would be unusable or severely restricted without the legitimate practice of using small text files, known as ‘cookies’. In compliance with the EU Directive the APM website uses cookies as strictly necessary to deliver the service requested by the user as navigation around the site takes place.

When you access the APM website, your computer will store an identifying code in a cookie. Most web browsers automatically accept cookies, though you can usually change your browser to prevent this.

We do not store your password or any other information in the cookie or use it for any other purpose aside from tracking patterns of behaviour of visitors to our site. Our cookies do not contain any personal identifying information about a visitor, their location, their preferences or their financial activity.

APM Online’s use of cookies is fully compliant with all United Kingdom data protection and data privacy regulations.

Except in the case of malicious activity against its site, APM makes no attempt to use an IP address to trace an individual user.

Find out how to control cookies within your browser.

The following cookies are currently being placed by services integrated with apm.org.uk and knowledge.apm.org.uk:

SiteCookie nameWhat does it do?
apm.org.uk & knowledge.apm.org.ukSESS...This is a session cookie, used to track logged-in status. The cookie name is usually suffixed with a random ID. EG. SESS1234abc
ctoolsUsed to save the state of collapsed containers.
SERVERIDLoad balancer cookie. If a site uses multiple servers, this cookie helps distribute tasks.
has_jsRecords whether the user has Javascript enabled on the browser. This cookie alters available functionality based on whether the user is allowing Javascript.
google.com_utma, _utmb
_utmc, _utmz 
This is a Google Analytics cookie. Its used to track user activity on the site. This contains anonymised information on links, buttons clicked on the site, what pages have been visited and for how long.
vliveols.apm.org.uk    iidUsed for SSO, this indicates that an account has just logged in, which is read by the website and deleted immediately.
md5Used for SSO, validates the accompanying iid cookie, this cookie is read by the website and deleted immediately.
destUsed by SSO for page redirection after synchronisation.
regdestUsed by SSO for page redirection after registration.
This is a session cookie, used to track logged-in status. The cookie name is usually suffixed with a random ID. EG. SESS1234abc
ASPFIXATIONA security mechanism to prevent the browser session being hijacked from the logged in user. The cookie holds a randomly generated string that changes upon user login.
CreateUserUsed to maintain user experience when first registering on the site through the various registration pages.
LastLoginUsed to maintain user experience if the session times out. It contains a user reference, with the date of the last session to be compared against current user information.
Type, VersionStores redirect information to allow the user to return to the page originally requested where user validation is required. The white list function ensures that the site does not re-direct outside of permitted boundaries. The information in this cookie is stored in clear text.


We will not pass your information to any third parties unless you have agreed that we can. You can contact us to stop receiving any information about us and our services. If you have any queries about our Privacy Statement you should contact us by phoning 0845 458 1944 or contacting us.

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