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Susie Palmer-Trew – head of PMO and change, The Open University

Susie has worked within or for higher education institutions for 12 years, predominantly in project, change and strategy environments. Having recently lead the PMO at the Open University to win the APM PMO of the Year Award 2017, the focus on 2018 is on driving up impact and value that the PMO adds to the University, its staff and students at a time of unprecedented change.

Susie champions collaborative and partnered approaches to improving the University’s project and change maturity. Her personality and ambition drive her role as a catalyst, a game changer striving to achieve potential in both business and people.

Presentation title: In the thick of it – building change capability in higher education

The higher education landscape is changing; increased competition and changes in the market are driving institutions to reimagine their role in the sector in order to be successful and begin the evolving journey of future proofing.

The Open University is undertaking the largest scale of change ever seen in its 50-year history. In this session, we will share the role of the University’s PMO as it transitioned from project support to an award-winning strategic partner.

Further exploring the role of portfolio management as a strategic tool and PMOs as a strategic partner – focussing specifically on their contribution toward the successful delivery of strategy, the realisation of benefits and future sustainability of the HE sector.

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