12 September 2017
12:30 - 13:30
Corporate employer ticket: FREE
Corporate member ticket: FREE
Non member ticket: FREE
Member ticket: FREE
Enabling Change (SIG)


Cross-organisational change in a complex environment webinar: A case study in gaining engagement

It is generally accepted that ‘Engagement’ , and a good understanding of the need for change are critical ingredients for successful and sustainable change.

Across a large organisation – Transport for London (TfL) –  a major transformation more than 3,000 staff gained broad acceptance (99% of those surveyed understood the reason for the change), was implemented and has been sustained over several years.

This webinar will focus on the change management work carried out by Arnab and his team and, in particular, on the successful efforts at engagement. It will then try to draw wider lessons:

  • The criticality of getting the mechanics of change right
  • The link between the Vision and the quality of the end-product (the content)
  • The elements that help to drive sustainability
  • The importance of openness and trust

This webinar is linked to an article being published in the Autumn 2017 edition of APM Project journal, due 1 September.


Arnab Banerjee is a leader in strategic and operational change in large and complex organisations at the top level – full life cycle from analysis to case for change, developing the transformation portfolio, implementation and embedment.

His experience encompasses work across a range of key functions including sales, strategy and programme management and includes international postings.

Arnab has a Masters from Imperial College, London, an MBA from the University of Warwick and he is a Fellow of the Institution of Mechanical Engineers.

This webinar is suitable for professionals with an intermediate level of experience.
Previous presentations and webinars can be viewed on the APM Slideshare and YouTube channels.

APM Body of Knowledge reference

Section Description


Stakeholder management

#apmchange  #apmwebinar


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