18 October 2018
Jurys Inn Aberdeen, Guild Street, Aberdeen ABERDEEN AB11 5RG
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  • 2018-10-18 18:00:00 2018-10-18 20:00:00 Europe/London Knowledge management. Think Asset. Create value Don't forget to book your place on the APM website Jurys Inn Aberdeen, Union Square, Guild Street, Aberdeen AB11 5RG Jurys Inn
Member ticket: FREE
Non member ticket: £10.00
Scotland branch

Knowledge management. Think Asset. Create value

This event is taking place this evening, and as such no bookings can be made through the website today. If you are interested in attending and have not previously booked, please email to enquire about availability.

Jurys Inn Aberdeen, Union Square, Guild Street, Aberdeen AB11 5RG

Knowledge managers are under threat. As budgets tighten and margins squeeze, every person who belongs to an organisation must be seen to be contributing to the bottom line. Information in any business is a no brainer; so obviously it’s lumped in with the furniture; like oxygen and rain in Scotland, no one can imagine a business without information. And it’s this complacency that will see valuable information lost, and the people who can extract that value, sidelined, abandoned, dispirited and gone. Is it too late?

This presentation will give a summary of how and why Ben MacCorquodale introduced the concept of knowledge management (KM) into the business he works for, and the specific disciplines of records management, information governance, and information as an asset. His assessment that led to identifying KM as vital to the future success of his firm; the challenges he and his team are facing, and why he thinks it will be worth the effort. 

In 2015, Ben engaged his management team to understand and invest in the introduction of KM, so the business can prove its value as a leader on the world stage in resource efficiency, and the circular economy. This required the building of a team within the corporate structure, to manage records and data. 

Ben and his team have been focusing on two key approaches to introducing KM - policy and procedure and culture. In this presentation, he will highlight what they identified as quick wins, which can help any type of organisation. Ben will also discuss the areas of struggle that any knowledge manager will face. 

Underlining this presentation, is to stress a message that all modern organisations should embrace the value of organised information; of learning to think about the legacy of our work to demonstrate value; and to focus on creating intellectual property as this is where future organisational worth will yield from. 

The firm Ben works for is Zero Waste Scotland, an organisation concerned with carbon reduction and developing the circular economy for Scotland, funded by the Scottish Government. 

“Knowledge is Power - But, Applying Knowledge is More Powerful! (..)” The difference between exceptional business professionals are those who apply knowledge with positive attitudes and consistent habits. Leanne Hoagland-Smith. 


Ben MacCorquodale is currently a business information manager for Zero Waste Scotland, but has worked for more than 15 years in a variety of management roles in the public and private sectors. He comes from a sales and marketing background, but has recently moved into KM, having come to understand the value of data in decision making, and the need to use solid principles of information management, to nurture and grow the value of that information. 

Whatever project Ben is engaged with, he always looks to understand what is known before making decisions and affecting change. Whether it be in supporting his teams or devising projects, he believes good work starts with a clear insight into the available information. 

This event is suitable for professionals with up to an intermediate level of experience. 

Future events and branch information can be found on the branch community page.

Previous presentations and webinars can be viewed on the APM Slideshare and YouTube channels.


APM Body of Knowledge reference

Section Description
1.1.5 Knowledge management

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