14 July 2020
Gipsy Hill Lane EXETER EX1 3RN
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  • Add to Calendar 2020-07-14 18:00:00 2020-07-14 20:00:00 Europe/London Systems Thinking and the application of soft systems methodologies Don't forget to book your place on the APM website Gipsy Hill Hotel, Gipsy Hill Ln, Exeter EX1 3RN Gipsy Hill Hotel
Member ticket: FREE
Non member ticket: £10.00
South Wales and West of England branch

Systems Thinking and the application of soft systems methodologies

The Association for Project Management (APM) places the health, safety and well-being of its event delegates as its top priority.

Therefore, please note the revised date, due to the current health challenges. The date of the event was originally 17 March.

Gipsy Hill Hotel, Gipsy Hill Ln, Exeter EX1 3RN

Systems Thinking enables the early identification and evaluation of the operational context, solution options and the best fit life cycle, methodology and framework. 

In this presentation, the speaker will enlighten you with his experience of soft systems methodologies that can be applied in projects with VUCA (Volatility; Uncertainty; Complexity; Ambiguity) characteristics. 

The session will consider the business context, evaluating multiple viewpoints and the approach to developing business change solution options before recommending a course of action to the project board. 

Designing and delivering business change projects in complex operational environments requires engagement with a wide range of stakeholders, who often have conflicting requirements and expected outcomes. Applying a collaborative systems thinking approach early in the project life cycle will help identify and resolve the project challenges and ultimately foster a shared understanding and definition of the project vision and road map. 

Systems Thinking is a core value of agile methodologies and frameworks and the session will include observations of systems thinking in the Scaled Agile (SAFe) framework. SAFe adopts a holistic approach spanning the system solution itself, the enterprise operational context and the value streams incrementally creating the solution. 

Ultimately this leads to systems thinking of hybrid project structures, methodologies, frameworks and tool sets tailored to suit the dynamics of the project and its stakeholders.

Phil Knights has over 30 years of programme and project management experience, spanning a wide range of business change projects in the UK and internationally. He is a committee member of the APM Systems Thinking SIG, a Scaled Agile (SAFe) practitioner and a member of the International Council on Systems Engineering (INCOSE). 

Foundation training started as an engineering management apprentice in the MOD’s naval dockyards, followed by a career with tier 1 sub-system supply chain partners in support of platform prime contractors. This led to his current role at General Dynamics Mission Systems, which is a leading defence prime contractor and complex systems integrator and is the Transition Partner for the MOD’s MORPHEUS programme – for the next generation of Tactical Communications Information System. 

Phil has progressively adopted systems (holistic) thinking as a core way of working, which is applied to all phases of the project life cycle along with the versatility to select the optimum agile, or hybrid, project management methodology and framework.

Please note: There is limited space available at this event, so book now to reserve your place. 


This event is suitable for professionals with a beginner and intermediate level of experience.

Previous presentations and webinars can be viewed on the APM Slideshare and YouTube channels. Follow @APMEvents for upcoming events information.

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