Conflict management with lessons from history, 18 Oct 2016
This interactive event explored several historical and contemporary project case studies that were mired in different types of conflict and show how these were managed. For example, in the Florence Duomo project Filippo Brunelleschi had a disaffected group of stakeholders undermining his authority based on conflicting approaches to the project. In the Hoover Dam project Frank Crowe incited conflict with his approach to the project workforce. In contrast Joseph Strauss took a different approach in the Golden Gate Bridge Project that reduced conflict with the project workforce and created a positive culture.
Mark Kozak-Holland has kindly made available the slides from his talk: