Connecting the Olympics - The most connected games ever
Posted by APM on 20th Nov 2012
How do you ensure that over 30 different media types are connected across 94 UK locations and also globally, for a moment in time that cannot be moved?
Well, that was the challenge BT undertook when it signed off the business case to be the communications delivery partner for London 2012. This in itself challenged the norm as BT funded the entire project, which delivered a product with no revenue stream; the product that was operational for only four weeks and then decommissioned after a five year project lifecycle.
The answer is, you start from a blank sheet of paper and create a unique methodology. In order to deliver the connectivity for London 2012, you bring in expertise from previous Olympics, re-write your company procedures and processes and plan; then you keep planning for almost four years.
Jon Osbiston took us on the journey BT undertook, nicely interspersed with video clips used during the lead up to and from the games to understand the challenges and how they overcame them. The five key challenges were:
• Management of complex stakeholder relationships
• Inability to lock down Requirements until very late on
• How to deploy & decommission in finite windows at 94 UK locations
• Assurance that deployment was ‘right first time’
• Getting the best people for the delivery team
The key to making this the most connected games ever was keeping it simple; using tried and tested ‘BAU’ technology and products; standardising the programme trackers to a forty milestone checklist for each Olympic venue; a rigorous people selection process; ensuring accountability for each venue was fully understood and continual quality communications.
Jon followed this with the lessons learned and how BT were applying those lessons into their project delivery community to ensure a lasting legacy. The evening was rounded off with a number of questions from the audience to end a very enjoyable event