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Crucial confrontations - Improving accountability and performance

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Posted by APM on 21st Sep 2012

Richard Pound, Business Development Director at Grahame Robb Associates Ltd (GRA), joined the Yorkshire and North Lincolnshire branch on 18th September at Leeds Metropolitan University, to give a very interesting presentation on Crucial Confrontations.

In his presentation, Richard discussed the step-by-step process for increasing accountability and improving performance that can be used in order to improve project outcomes.

Copy of Richards presentation slides, business cases and examples can be downloaded below. In addition, please find links below which were suggested as additional info by Richard on the topic:

Self Assessment: You can take the "Where Do You Stand" online self-assessment, which will reveal your personal confrontation style, as well as suggest areas for improvement.

Video Clips: View helpful video clips and download audio tips from the authors of the Crucial Confrontations book.

Click below for the videos:
1. Crucial Confrontations Video: The Law of the Hog
2. Crucial Confrontations Video: CPR
3. Crucial Confrontations Video: Power
4. 45 min Crucial Confrontations Webinar

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