Digital Interviewing Project for Metropolitan Police Service
The London branch welcomed Neil Cochlin on Thursday 30 March 2017 for an evening presentation discussing his award-winning Digital Interviewing Project. Winner of APM's 2016 Project of the Year award, the project has modernised critical infrastructure used by the Metropolitan Police Service (MPS) in their most sensitive cases.
The audience were privileged to hear directly from the project lead about the successful implementation of an upgraded estate of interviewing suites used across London - one built for the needs of every victim.
Originally scoped as a project to replace only the most unreliable victim interview recording devices, the Digital Interviewing Project grew into the improvement of the IT and building quality of every victim and suspect interview suite owned by the MPS - in the context of an increasingly strained budget and intense public scrutiny over past failings.
Despite these challenges, the project team was able to deliver to the required standard, and to budget - resulting in the transformation of 246 suites in 70 buildings to meet modern building standards and offer cutting-edge technology. In doing so, it averted critical organisational risks.
Neil shared the challenges his team faced in project implementation, the valuable lessons learned along the way, as well as the legacy of their project's success.
Neil has very kindly agreed for his presentation slides to be available for viewing and these are shown below.