Phased opening of Heathrow T2 to help with teething problems

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Posted by APM on 26th Mar 2014

Heathrows new Terminal 2 (T2) will be opened in phases in order to make it easier to solve inevitable teething problems.

The 2.5bn terminal named The Queens Terminal will open on 4 June and will be home to 26 airlines. Up to 20 million passengers are expected to use it each year.

But Heathrows development director, John Holland-Kaye, told the BBC: The chance of a completely smooth opening for any airport terminal in the world is low.

We can never assume we can have a perfect opening.

As part of the phased approach, only 10 per cent of the terminals capacity will be in use on the opening day. However, all airlines are expected to be flying from the building by November.

An Association of British Travel Agents (ABTA) representative added: Teething problems can often be an issue when opening a new terminal but it is essential that Heathrow does everything possible to minimise any potential disruption to passengers when Terminal 2 opens in June.

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