Head of Delivery and Change, Coop Funeralcare
Alan is the Head of Delivery and Change for Coop Funeralcare and is responsible for ensuring change lands and is sustained whilst protecting the core operation.
Alan joined the Co-op in 2010 and has worked across the organisation in both retail and services working on significant transformation programmes. He is an innovative problem solver with a proven track record of leading transformational change that has delivered substantial success and contributed to market leading growth. In 2015 he led and launched the Fresh Quality Always initiative which saw double digit growth for impacted categories and saw the first quarter of growth which still continues.
Adaptable, resilient and motivated, Alan champions both customer/client and colleague, ensuring they are at the forefront of strategic decisions. His motivational and empowering leadership style has allowed him to inspire his teams to deliver excellent results at pace, whilst developing a culture of continuous improvement, trust and sustainability.