Skip to content
Added to your Saved Content Go to my Saved Content Added to your CPD log

View or edit this activity in your CPD log.

Go to My CPD
Only APM members have access to CPD features Become a member Already added to CPD log

View or edit this activity in your CPD log.

Go to My CPD

Competence Framework - 24 of 29

< Back         Next > 

COMPETENCE 24: RESOURCE MANAGEMENT

The ability to acquire and deploy internal and external resources.

Introduction

Resource management is the process of identifying and scheduling the resources required to implement a change initiative, while acknowledging the need to use scarce resources in an optimal way.

KNOWLEDGE

Knowledge of resource requirements.

 

APPLICATION

Establish resource requirements for all activities and events within a change initiative.

Consider:

  • How the chosen life cycle approach determines resource usage.
  • The activities that need to be undertaken.
  • The nature and types of resources required, both labour and non-labour.
  • The need to consider the sustainability of resources.
  • The need to secure engagement of stakeholders to understand resource requirements.

 ❷

KNOWLEDGE

Knowledge of the availability of resource.

 

APPLICATION

Determine internal and external resources which are available to support the delivery of a change initiative and any dependencies between those availabilities.

Consider:

  • An appreciation of the type of skills and resources required.
  • The role of assumptions within resource planning.
  • The requirements of other change initiatives and business-as-usual that may impact resource availability.
  • The internal resource skill, capability and capacity to support a change.
  • The resource demand profile for a change initiative.
  • The ways in which to secure external resource.

KNOWLEDGE

Knowledge of the tools and techniques to schedule resource.

 

APPLICATION

Prepare a schedule for resource use, reconciling resource limits and time constraints by applying resource smoothing and/or levelling.

Consider:

  • The ways in which to build a schedule.
  • The techniques to identify critical activities to determine the resource requirements of a change initiative.
  • The timeframe in which the resources are needed, and any constraints, dependencies and limits on resource availability.
  • The resource options that can be used to optimise a schedule.

KNOWLEDGE

Knowledge of techniques to manage resource.

 

APPLICATION

Monitor resource use against the schedule during a change initiative and identify variances that require action.

Consider:

  • Ways to monitor resource usage.
  • Governance process for reporting, and ways to reconcile, resource contention.
  • The sources of data to inform additional resource requirements and to facilitate the offboarding of resources.
  • The implications on the schedule and on the business case.
  • The contingency options that could be invoked.
  • The need for ongoing engagement of resource managers.

KNOWLEDGE

Knowledge of ways to update a resource schedule.

 

APPLICATION

Refine a resource schedule using a change control process.

Consider:

  • Ways to adjust a resource schedule as appropriate.
  • The governance process to control change.
  • Ways to communicate the impact of a change to stakeholders.