Skip to content
Added to your Saved Content Go to my Saved Content Added to your CPD log

View or edit this activity in your CPD log.

Go to My CPD
Only APM members have access to CPD features Become a member Already added to CPD log

View or edit this activity in your CPD log.

Go to My CPD

Competence Framework - 8 of 29

< Back         Next > 

COMPETENCE 8: REVIEWS

The ability to manage progression through the life cycle of a change initiative.

Introduction

Reviews are a way of gathering information to provide an assessment on the status of a change initiative and the ongoing viability of the work, and to supply advice and guidance.

Consider:

  • The types of review that best align with the different governance structures and life cycle approaches.
  • The options for review formats and when they are appropriate to use, considering the stakeholder landscape.
  • Ways to analyse the complexity, risk profile and value of a change initiative.
  • Any legal and regulatory requirements that need to be considered.

 ❷

KNOWLEDGE

Knowledge of ways of obtaining the relevant sources of data to inform the review.

 

APPLICATION

Obtain appropriate information from valid sources to inform the review.

Consider:

  • The information that is needed, the way it will be obtained, the purpose of the review and how it will be used.
  • The stakeholders who are best placed to provide the information.
  • Ways to validate the data.
  • Different ways in which the reviews will be conducted.

KNOWLEDGE

Knowledge of the governance process and response strategies.

 

APPLICATION

Maintain records of any deviations from plans, to include reasons for and responses to the deviations.

Consider:

  • The tolerance levels in place for all parties engaged in a change initiative, and the impact on the business case and the wider organisation.
  • Ways to identify and document deviations.
  • The range of potential actions or solutions to address deviations and how to determine their suitability.
  • The appropriate governance structure to follow for escalation routes and audit, depending on the severity of the deviation.

Consider:

  • Ways of determining stakeholder needs and preferred method of presentation to gain formal acceptance.
  • The use of data to inform decision making.
  • Ways of confirming understanding and acceptance.
  • The implications of the proposed actions.

KNOWLEDGE

Knowledge of re-planning activities.

 

APPLICATION

Implement agreed actions and update lessons learned.

Consider:

  • Tools and techniques for planning.
  • The resources that are required.
  • The governance process to support a change.
  • Ways in which the knowledge can be used, acted upon and shared.