Fraud, Error & Debt Programme Director DWP
Joanne is a Senior Civil Servant in the Department for Work & Pensions and is currently the Programme Director for the Fraud, Error & Debt (FED) Programme. The FED Programme is included within the Government’s Major Projects Portfolio, and includes a number of critical technology, digital and business transformation projects.
Joanne is also the Head of the DWP Project Delivery Profession and leads the department’s Change Resource Pool. Before joining DWP, Joanne worked in the Home Office and was involved in the delivery of shared service, civil registration and immigration transformation projects.
Earlier in her career she held a number of operational roles in the UK Immigration Service both in the UK and overseas. Joanne holds an MSc in Project and Programme Management and is a graduate of the Major Projects Leadership Academy.
Tittle of presentation:
A recipe for success – governance & controls in major government transformation programmes
Joanne will explore the challenges and opportunities associated with governance and project control mechanisms faced by major government transformation programmes. She will illustrate the challenges using a case study from the Department for Work & Pensions with a particular focus on blending agile and waterfall delivery methods.
This will be an interactive session where delegates will have an opportunity to explore the recipe for success for governance in major transformation programmes, and gain an understanding of how this will translate to their own organisation. Joanne will share lessons from DWP in respect of processes, structure, culture and organisational learning.