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Nicola Busby 

Nicola Busby is an experienced business change consultant, author and speaker. She has supported many organisations in the private, public and non-profit sectors through a wide variety of change and has trained and mentored many business change managers. Nicola’s clients have included Penguin Random House, Houses of Parliament, Financial Ombudsman Service, National Childbirth Trust, BBC, Network Rail, British Airways and The States of Jersey.
Nicola is an accredited trainer for the APMG Change Management qualification and authored the chapter on Change Readiness for the set text, ‘The Effective Change Manager’s Handbook’. Nicola’s latest book, ‘The Shape of Change: a guide to planning, implementing and embedding organisational change’ published by Taylor & Francis, is available now.

Presentation title: Understanding the impact of change
Synopsis: Successful change eludes many organisations. Money, resources and effort are invested in new initiatives, projects and transformations, only for them to fail to realise their expected benefits. A study by IBM states that change can be more effective if you ‘prepare by gaining deep, realistic insight into the complexity of the change and plan accordingly’
This interactive deep dive session will explore how to discover the real impact of introducing change into an organisation and discuss ways these impacts can be minimised and managed.
You will find out how to:
• Understand why people are so important during organisational change, and how they can ‘make or break’ your change
• Analyse the true impact of your change, including the impacts on cultures and behaviours, and how to manage these
• Prepare your organisation for change and increase the chances of making your change project a success
• Come away from the session with ideas to improve your change projects and programmes, manage the impacts they may have on the organisation and fully realise the benefits of your change.

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