Simon Williams has worked for Transport for London (TfL) and its predecessors for 21 years and until recently was Head of Business Change Project Management. After a background in strategy, planning and commercial business development roles, Simon moved into project management and since 2005 has focused on the delivery of a wide range of business change and transformation programmes and projects. In recent years these have included a major transformation for the operating model, processes and technology in London Underground stations, the introduction of a “Night Tube” service on Friday and Saturday nights, implementation of a new Workforce Planning system, a major modernisation programme for maintenance, and a range of other organisational change projects.
Simon was extensively involved in the development of TfL’s Business Change Framework. As professional head for Business Change Project Management within TfL he has promoted capability development and best practice in integrating and applying project management and change management approaches. He is particularly interested in the people impacts of change and has also recently been involved in developing an in-house training module on leading in a VUCA world. Simon is a Committee Member of the APM Enabling Change SIG and has led its Transportation Change Practitioner Group for the last three years.
Presentation title: Updates and key findings from public services and transportation change practitioner groups
Synopsis: Bringing to life experience from the wide range of organisations in the Enabling Change SIG’s public services and transport industry practitioner groups, this highly interactive session will focus on the realities of achieving positive change in constrained and regulated environments. Each practitioner group lead will provide a brief overview of their recent work, and common emerging themes. A wide-ranging debate will follow, drawing on real examples to identify current trends and approaches most likely to lead to success in today’s rapidly changing and uncertain world.