Joanne Roberts

Director of Research and Professor in Arts and Cultural Management, University of Southampton

Professor Joanne Roberts is Director of Research and Professor in Arts and Cultural Management within Winchester School of Art at the University of Southampton. She gained her PhD at the Centre for Urban and Regional Development Studies, Newcastle University, UK, and she has held academic posts at the Universities of Durham, Newcastle, and Northumbria Universities, UK.

Her areas of expertise include knowledge management, international business, creativity and innovation, and luxury. She is an active member of several national and international scholarly networks, including the British Academy of Management.

Joanne has written extensively in the fields of business and management. She has published widely in leading international academic journals including ‘Journal of Management Studies’, ‘Journal of Business Ethics’, ‘Management Learning’, and ‘Research Policy’. She is author of ‘Multinational Business Services Firms’ (Ashgate, 1998) and co-editor of ‘Knowledge and Innovation in the New Service Economy’, with A. Andersen, J. Howells, R. Hull and I. Miles (Edward Elgar, 2000), ‘Living with Cyberspace’, with J. Armitage (Continuum, 2002), ‘Community, Economic Creativity and Organization’, with A. Amin (Oxford University Press, 2008), and ‘Critical Studies in Luxury’, with J. Armitage (Edinburgh University Press, 2016). Her most recent sole authored  book is ‘A Very Short, Fairly Interesting and Reasonably Cheap Book About Knowledge Management’ (Sage Publications, 2015).

Session Title: Knowledge Management for the Modern PMO World

Synopsis: In the world of PMO Knowledge Management has always focused on learning our lessons at the end of the projects our Project Managers successfully deliver. Given the importance of this is it surprising to know that lessons learned has been named one of the top 3 most difficult processes to embed two years running?

What if Knowledge Management was recognised as more than lessons learned? What if a true strategy focused in this area could help PMO to support the changing culture of their organisation?

Joanne Roberts a Professor and Author on the topic of Knowledge Management will bring this topic to life from an organisational perspective, lifting it from the realms of lessons learned. Her session will give delegates the concepts and experiences of other organisations to understand Knowledge Management at a level that helps PMO support their organisation to be better, faster and stronger with the intellectual property held in people's head.

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