Case Study - Royal Mail
APM Corporate Accreditation case study
Royal Mail boasts a heritage dating back 500 years, to the reign of King Henry VIII. Today, it is the UK’s largest letters and parcels delivery company.
Royal Mail collects letters and parcels from over 200,000 collection points at post offices, post boxes and businesses. It delivers to more than 29 million addresses six days a week and is the second largest employer in the UK, with over 140,000 employees.
In 2015–16, Royal Mail made the fifth largest contribution to the wider economy of all UK corporations. In that same year, the group handled approximately 16 billion letters and approximately three billion parcels.
In October 2013 it successfully floated on the London Stock Exchange. For the past nine years, the company has undergone major transformation impacting every aspect of its operation – collections, automation, logistics and delivery – and affecting every member of the workforce. The scale and complexity of this business change has been recognised as one of the largest programmes of its kind in Europe.
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In July, APM’s launched its third Golden Thread report, focusing on sectors where project management skills are increasingly being used to run projects more effectively. The charity sector is one such area. Here, Mark Rowland interviews Chris Murray, CEO of the Young Brent Foundation, which provided a case study to the Golden Thread, about his work providing youth services in London.
UK began to address the impact of the Coronavirus (COVID-19) a group of experienced project managers began to gather and collate stories, research, reflections and insight drawn from the P3M community under the heading Lessons from Lockdown. This webinar content presented on Tuesday 8 September 2020 provides a summary of their findings and posed the question “where do we go from here?”
To build a more equal society, we must recognise, understand and address underlying issues, says Nike Folayan, chair of the Association for Black and Minority Ethnic Engineers UK