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Competence Framework - 1 of 29

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COMPETENCE 1: LIFE CYCLES

The ability to structure and organise change initiatives.

Introduction

A life cycle is a framework comprising a series of distinct stages required to transform an idea or concept into reality in an orderly and efficient manner. A life cycle can be viewed as the structure underpinning deployment. Recognised life cycles include: linear (commonly referred to as waterfall), iterative (commonly referred to as agile) and hybrid.

The choice of life cycle depends on the desired outputs, outcomes, benefits and the expected uncertainty, novelty and risk appetite for a change initiative.

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KNOWLEDGE

Knowledge of the life cycle options available.

 

APPLICATION

Analyse potential life cycles for the management of change initiatives.

  • The different life cycle approaches and when they are applicable.
  • The factors that influence which life cycle to select, including the maturity of the organisation, the type of change and the business case drivers.

 ❷

KNOWLEDGE

Knowledge of the culture and mindset of the organisation.

 

APPLICATION

Determine internal and external contexts which could affect the use of a life cycle.

Consider:

  • The use of predictive and adaptive approaches.
  • The level of certainty, the organisation’s attitude to risk and the management structure in place, for example, matrix/decentralised/hierarchical.
  • Ways to promote a psychologically safe and collaborative working environment to support the chosen life cycle.

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KNOWLEDGE

Knowledge of the organisational capability for delivering different life cycle options.

 

APPLICATION

Identify the underlying principles for a life cycle that will suit the management of change initiatives within the organisation.

Consider:

  • The value and priority of a change initiative.
  • The level of stakeholder support and experience within the organisation.
  • Ways in which different leadership styles can impact ways of working.

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KNOWLEDGE

Knowledge of the sources available to define the processes, standards and guidelines.

 

APPLICATION

Define the processes, standards, and guidelines to implement the life cycle, adopting these from published sources or internal sources, or developing them as required.

Consider:

  • The processes, standards and guidelines associated with different life cycles.
  • The types of life cycles available and what the change encompasses, for example benefits realisation.
  • The benefits and costs of applying a life cycle approach to change initiatives.

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KNOWLEDGE

Knowledge of the need for continuous improvement.

 

APPLICATION

Reflect on the strengths and limitations of a life cycle, making refinements as required based on experience.

Consider:

  • The sources of data to inform development.
  • The methods for eliciting feedback.
  • The ways in which the advantages and disadvantages of different life cycles can be identified.
  • Different ways of engagement to promote two-way conversation.
  • Methods such as test, learn and adapt.