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Competence Framework - 18 of 29

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COMPETENCE 18: ETHICS, COMPLIANCE AND PROFESSIONALISM

The ability to embody, promote and maintain a trusted profession and to navigate the cultural, legal and regulatory environment.

Introduction

Ethics, compliance and professionalism encompass working consistently in a moral, legal and socially responsible manner.

❶

KNOWLEDGE

Knowledge of the wider context and environment in which a change initiative operates.

 

APPLICATION

Identify the wider context and environment in which a change initiative is operating.

Consider:

  • The relevant organisational and regulatory influences.
  • The scope of ethics and their impact on a change initiative.
  • The governance framework and policies that are in place.
  • The APM professional code of conduct.

 ❷

KNOWLEDGE

Knowledge of appropriate behaviours.

 

APPLICATION

Act in accordance with organisational and professional codes of conduct.

Consider:

  • The organisational culture and standards to be adhered to.
  • Any relevant codes of practice.

❸

KNOWLEDGE

Knowledge of the key elements that constitute continuing professional development.

 

APPLICATION

Take responsibility for continuing professional development.

Consider:

  • Recognition that competence consists of a mix of knowledge, skills and behaviours.
  • The methods of learning and the learning cycle, including ongoing compliance, the awareness of standards and the currency of knowledge.
  • The skills required to identify competence gaps.
  • The ways in which to engage with learning opportunities.
  • The characteristics and importance of meaningful learning objectives.

❹

KNOWLEDGE

Knowledge of own competence.

 

APPLICATION

Act within the limits of your own competence and authority at all times.

Consider:

  • Personal levels of autonomy and self-awareness.
  • The levels of support that are available and how they can be accessed.
  • How to access and acknowledge constructive feedback.

❺

KNOWLEDGE

Knowledge of ways to identify and respond to deviations.

 

APPLICATION

Identify any deviations and respond in a professional way.

Consider:

  • The six facets that form the scope of ethics.
  • The ways to speak up for self and others.
  • The culture, values and policies to be adhered to.
  • The effectiveness of response strategies.

❻

KNOWLEDGE

Knowledge of ways to create a trusting environment.

 

APPLICATION

Encourage a safe and effective working environment.

Consider:

  • Recognition of behavioural styles that support an honest and open environment.
  • The benefits of an adaptive or flexible management style.
  • Ways to engage and communicate with stakeholders.
  • The characteristics of a collaborative culture.

❼

KNOWLEDGE

Knowledge of the sources of specialist advice and the standards that need to be adhered to.

 

APPLICATION

Seek specialist advice.

Consider:

  • The corporate objectives and governance structure in place.
  • The legal and contextual obligations to be adhered to.
  • The professional guidance that is available.
  • The other sources of data and assistance available.
  • The biases in place, be they conscious or unconscious.