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Hi Chontell

Below are the FAQs that are currently on the Membership landing page, followed by the proposed FAQs to go on the individual membership pages. 

Please could you check for inconsistencies throughout ie:

  • The use of upper or lower cases for certain words eg. member or Member
  • Using the same sentence when telling users how to contact us. 
  • Is it 'My APM' or 'MyAPM' and with or without apostrophes?
  • Member or Membership

When you're happy with the content, please email me at Web updates so I can make the changes and add them to the pages.

Thanks.

Frequently asked questions

My membership has lapsed, how can I re-join?

It is not possible to reinstate a lapsed membership online, so if you wish to re-join, please call the Membership team on 01844 271681 or e-mail us on info@apm.org.uk. Re-joins can either be processed over the phone, or we can send you a re-join form to complete and return.

I’ve just paid, where can I find my receipt?

Following a successful payment, a receipt will be e-mailed to you automatically within an hour of the transaction. If this does not arrive please let us know via e-mail to info@apm.org.uk and we can provide you with a manual copy.

I want to apply for Full Membership (MAPM), which route is best for me?

Application for Full Membership are determined by your project management experience and qualifications. First, check if you hold one of our accepted qualifications for Route One or Route Two – if you do, you’ll only need to evidence 3 years of project management experience to apply. If you don’t have an accepted qualification, you can apply via Route Three, provided you have 5 years of project management experience. The application guidance notes can be downloaded here, and contain further details about the routes and requirements.

What is my membership number?

Your membership number can be found in the ‘MyAPM’ account area. To view this, make sure you are logged in to the site, then click on ‘MyAPM’ in the top right corner.

I am applying for Full Membership, but my APM qualification isn’t appearing on the form. What do I do?

This usually happens when an applicant has taken their qualification under a different e-mail address to the one they are using for their application, but don’t worry, our team can link the accounts together for you on the system. Please provide our Membership team with the details of both of your accounts at info@apm.org.uk and we can assist you further with this.

How can I link my account to my employer, who is a Corporate Partner?

This can be done via the ‘MyAPM’ portal on our website. Ensure you are logged into your account, then navigate to the ‘MyAPM’ portal in the top right corner of the site. From here, go to ‘Personal details’ then ‘Profession’, and your employer can be added under ‘Current Company’. If your employer is one of our Corporate partner organisations, this will automatically link your account to theirs.

Can I pay my membership fee in monthly instalments?

We do not currently accept membership payments in instalments, although you are welcome to set up an annual Direct Debit to cover your subscription. If you are struggling to pay your membership fees, contact our team on info@apm.org.uk and we will be happy to discuss available options.

Proposed FAQs for landing page

Can we pay our subscription fees in installments?

Unfortunately, our subscriptions fees are paid annually and currently, we do not facilitate monthly installment payments.

What is the difference between Corporate Membership and Individual Membership?

As an employee of a Corporate Partner organisation, you will have access to a limited selection of resources and discounts via the ‘Corporate Hub’ area of your ‘MyAPM’ account. This is not, however, the same as holding your own individual membership of APM, which will give you full access to all membership benefits and resources, details of which can be found here.

What benefits are available for members applying that are unemployed, on maternity leave or retired?

Currently APM offer a 50% discount off the selected membership fee for members that are unemployed, retired or on maternity leave. If you meet these criteria's, please contact our membership team at info@apm.org.uk for further information. Alternatively, you can contact the membership team on 01844 271681 and our office is open Monday to Friday from 9am to 5pm.

If I am unsuccessful in applying for Full member or Fellow member what happens to my application?

If your application does not meet the requirements, due to administrative costs within the Full Membership and Fellow application processes APM is unable to issue a refund of the fees charged.

The outcome of unsuccessful applications will be:

  • Existing Members: The unsuccessful applicant’s status and associated fees will remain unchanged. 
  • New Members: Following review of the submission and consideration as to whether the application meets the requirements of a particular grade, then unsuccessful applicants will receive a grade deemed appropriate by the APM Membership Panel. 
  • Incomplete Applications: Where an application is deemed incomplete and, as a result, cannot be assigned to the APM Membership Panel, the applicant will receive the Associate Member grade 

I am a corporate employee, how do I access the corporate hub?

If you are an employee of an APM Corporate Partner or APM Corporate Affiliate you can link your online record to your employer record and this will enable you to access the Corporate Hub via your My APM dashboard. For instruction on how to link your record to your corporate employer, please contact the membership team either by email at info@apm.org.uk or by phone on 01844 271681 and our office is open Monday to Friday from 9am to 5pm. 

I have previously held a membership, how do I reactivate my membership?

If you would like to reactivate your closed membership, you will need to contact the membership team either by email at info@apm.org.uk or by phone on 01844 271681 and our office is open Monday to Friday from 9am to 5pm. Please note that reactivations cannot be processed online.

I am completing my membership application online, however my employer is paying for my subscription fee.

I can confirm that it is not currently possible to pay for new memberships via invoice/PO, instead the application process must be completed online through our website. As such, we would encourage individuals to apply online and make payment via credit/debit card. A full VAT receipt would then be e-mailed within 30 minutes of payment, to allow you to claim this back through expenses.

What is the difference between the quarterly Projectjournal and the International Journal of Project Management?

Paying members are issued quarterly the APM Projectjournal. 'Project' is the official journal of the Association for Project management. Further information on the project journal can be found here. The International Journal  of Project Management (IJPM) can be additionally subscribed to when joining as an APM member and the subscription renew's annually. There are eight editions issued each year. The IJPM is published through Science Direct and in collaboration with the Association of Project Management.

What is my membership number?

Your membership number will be shown on your digital membership card and will be provided on your welcome pack and future renewal reminders. 

Is there a payment fee for upgrading between memberships?

If you would like to upgrade your current active membership, you can do so by using the upgrade option located within your My APM dashboard. The upgrade is free of charge, therefore, you would not have to pay the subscription fee until your next scheduled renewal date. 

Student membership frequently asked questions

How do I know if I am eligible?

You can become a Student member of APM if you are registered full/part time with a further education college or university on an academic course.

Your course must be in progress, and have a duration of at least one year. You must also not be on a Graduate Scheme or studying a professional qualification.

Do I have to be studying a Project Management Course?

No, your course can be in any subject with a further education college or university.

What is the difference between a professional qualification and an eligible course?

A professional qualification is one that involves specific training to certify professional competence, and so does not apply to those who are just starting out in PM. Examples include the Prince2 / APM Project Management Qualification / APM Project Fundamentals Qualification.

How do I upgrade my membership?

Students can upgrade their membership by visiting their "my APM" account, clicking "upgrade" next to membership level. Students can upgrade to Associate membership for 50% off. 

Can I upgrade to Associate/Full/Fellow membership?

Once your course and therefore your Student membership has come to an end, you will be able to upgrade to Associate membership. Full and/or Fellow membership can be applied for if you meet the eligibility criteria.

Associate membership frequently asked questions

Do I get post nominals with this level of membership?

Post nominals are part of the membership benefits for Full membership or Fellow membership. Unfortunately, the Associate membership level does not come with post nominals.

What is my membership number?

Your membership number will be shown on your digital membership card and will be provided on your welcome pack and future renewal reminders. 

Is there a payment fee for upgrading between memberships?

If you would like to upgrade your current active membership, you can do so by using the upgrade option located within your My APM dashboard. The upgrade is free of charge, therefore, you would not have to pay the subscription fee until your next scheduled renewal date. 

I have previously held a membership, how do I reactivate my membership?

If you would like to reactivate your closed membership, you will need to contact the membership team either by email or by phone on 01844 271681 and our office is open Monday to Friday from 9am to 5pm GMT. Please note that reactivations cannot be processed online.

What benefits are available for members applying that are unemployed, on maternity leave or retired?

Currently APM offer a 50% discount off the selected membership fee for members that are unemployed, retired or on maternity leave. If you meet these criteria's, please email our membership team for further information. Alternatively, you can contact the membership team on 01844 271681 and our office is open Monday to Friday from 9am to 5pm GMT.

Full membership frequently asked questions

What route is applicable to me if I hold an APM PMQ?

The APM Project Management Qualification is an accepted qualification for the APM Full Membership application via Route One.

Why do I have a 2500 word count when applying via Route One?

If your APM Full Membership application details more than five years project experience and therefore you are automatically provided with a 2500 word count entitlement. This increase in word count limit is to ensure that an applicant’s additional experience can be covered in detail.

Which route enables you to apply without providing statements of support or project experience?

The APM Full Membership application via Route Two is a Direct entry route. For the APM Full Membership application via Route Two (direct entry via a qualification), we would kindly ask you to provide a:

  • A completed APM Full Membership application form- this can be completed online via your APM account
  • Evidence of your accepted qualification; the list of the APM accepted qualifications for the APM Full Membership application via Route Two can be found here.

How long is the timeframe for my application?

The application, will be reviewed by the APM Membership panel prior to being sent to the AM Membership panel and we typically say that you will receive your results within 28 days.

How do I know if my accredited academic qualification is an accepted qualification for Full membership?

There is a list on the APM website for the accepted qualification for both Route One and Route Two of the APM Full Membership application available here

My APM Project Management Qualification is not registering on my application, how to I link my qualification to my application?

This usually happens when an applicant has taken their qualification under a different e-mail address to the one they are using for their application, but don’t worry, our team can link the accounts together for you on the system. Please provide our Membership team with the details of both of your accounts at info@apm.org.uk and we can assist you further with this.

How can I resubmit my application for Full membership?

To upgrade from the APM Associate Membership to the APM Full Membership we would kindly ask you to log into your APM account. Once you have logged into your APM account, we would kindly ask you to click on your name at the top of the screen and select the ‘My APM’ button that will appear on the drop-down list. 
From this page, at the top of the screen will appear different options to select. If you select the Membership/Chartership button, you will be able to see your current Membership level and you will be able to upgrade to the APM Full Membership by clicking on the ‘upgrade’ button.

How do I know which Route is best for me to apply via?

Application for Full membership are determined by your project management experience and qualifications. First, check if you hold one of our accepted qualifications for Route One or Route Two – if you do, you’ll only need to evidence 3 years of project management experience to apply. If you don’t have an accepted qualification, you can apply via Route Three, provided you have 5 years of project management experience. The application guidance notes can be downloaded from the APM website and contain further details about the routes and requirements.

Fellow membership frequently asked questions

I have not been a Full member for five years, can I still apply?

Yes, as long as you have 10 years of project delivery experience this is sufficient to meet the criteria for Fellowship

Do I need to provide evidence for all three criteria - recognition, contribution to others in the profession, shaping the profession?

You do not need to provide evidence on all three criteria. You may choose to select one and evidence to the panel the contribution you have made to the project management profession as a whole. The word count for your personal statement is 1500 words. 

Can I apply using academic experience?

If you have been in an academic role without the demonstration of 10 years project delivery experience, this does not meet the requirements for Fellowship. To achieve Fellowship, you must have a minimum of 10 years project delivery experience. The evidence provided must demonstrate you have been responsible for either projects, programmes, portfolios, or a key control or enabling function. You must state what you were accountable/responsible for within the project(s) over the required duration. As a Project manager we require evidence that you have been responsible for the day-to-day management of the project(s) and competent in managing the six aspects of a project, i.e. scope, schedule, finance, risk, quality and resources providing examples of how you have managed these and what activities were required.