On 20 January 2021 Rachel Baldwin reflected on over a decade of project and change management experience at the BBC, and shared her insights on ensuring successful delivery and making lasting change happen.
Rachel shared lessons learned from some of the key projects she’s managed and what she believes are the most important factors for successful project delivery and making change last:
- Definition, definition, definition
- Voice of the user
- Prioritise fiercely
- Be the change you want to see
- Change is a social movement
- Test, Learn, Adapt
Rachel has very kindly allowed her presented material to be made available for viewing. The webinar recording on YouTube is now available in our APM resources area and also embedded below for reference.
Rachel Baldwin, ChPP, is an experienced Programme Manager and has delivered large scale and global transformation programmes for the BBC and the wider industry. She enjoys working with high levels of complexity and bringing together teams from multiple disciplines to drive innovation and deliver lasting change.
Rachel has a reputation for fostering collaboration and delivering transformation using a mix of Agile, Waterfall and Lean methods. She has also recently commissioned digital content for BBC Three and BBC Factual, and before becoming a project professional, Rachel used to produce and direct documentaries. She enjoys bringing her creative, story-telling skills into her transformation work.
APM Body of Knowledge 7th edition reference
Transition into use