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The Future of Healthcare Ecosystem webinar

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The demands of an ageing population, a changing workforce and new technologies will shape the future of healthcare ecosystems. This webinar was held on 18 August 2021.

New models of healthcare delivery and changing user’s needs will fundamentally change healthcare systems and infrastructure – from the hospital to the home.

Sustainability, smart technology and digital services will be fundamental to this transformation, reshaping the delivery and access of healthcare services of the future. Flexible and adaptable healthcare facilities and systems are needed to ensure resilience against these changing requirements.

Yannick Lenormand, Arup’s East Asia Foresight leader and Patrick Yung, Arup’s East Asia Healthcare Leader presented their perspective on the major global and regional trends shaping the future of our healthcare ecosystems and the shift in mindset and shared vision necessary to achieve a future healthcare system that works for us all – as investors, designers, developers, owners and end users.

Alice Chow, Arup’s East Asia Advisory Services Leader and Fellow shared with us a project, she and her team recently delivered Hong Kong’s first smart hospital – the Chinese University Medical Centre.

Webinar resources

The speakers have very kindly allowed their presented material to be made available for viewing. The webinar recording on YouTube is now available in our APM resources area and also embedded below for reference.


Alice Chow, East Asia Advisory Services Leader and Arup Fellow, Arup

Alice Chow leads Arup’s East Asia Advisory Services. She brings over 33 years of experience, much of which has been spent in project management and strategy development.

Recently, her team has been leading a few major healthcare projects, including Hong Kong’s first smart hospital – the CUHK Medical Centre, and a number of the city’s largest hospital development with bed number more than 2000 beds in
each of these hospitals.

Patrick Yung, Director of Advisory Services, Arup

A design and project management expert with more than 25 years’ experience, Patrick is well versed with the entire project cycle from inception to completion to transition and operation.  He has managed a large spectrum of projects, including healthcare, residential, commercial, data centre, education, logistic facility, etc., advising clients on project setup, implementation and delivery, operation readiness and people preparation.  

Yannick Lenormand, East Asia Foresight Leader, Arup

Yannick Lenormand is Arup’s East Asia Foresight Leader and currently based in Hong Kong.

His role is to understand the manifestations of change around us, identify future needs and how these changes are impacting or may impact the future of the built environment, our business, our clients’ business and most and foremost how
change is impacting people’s lives. Yannick has a background in industrial design, design thinking and material science. He has been focusing on exploring future trends for the last 14 years. Prior to joining Arup in 2018, he was the Head of Trends at Royal Philips and Gibson Brands in East Asia.

This event is suitable for professionals with up to an intermediate level of experience.

Previous presentations and webinars can be viewed on the APM Slideshare and YouTube Channels.

Follow @APMEvents for upcoming event information.

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APM Body of Knowledge 7th edition reference

Section Description
3.3.6 Continuing professional development (CPD)


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