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Case study - BGL Group

APM Corporate Accreditation case study

The BGL Group is a privately owned UK company, founded in 1992, as an insurance underwriter. After a period of strategic change in 1997 to become a broker, it has become one of the largest consumer insurance groups in the UK.

As a multi-million pound business, it has more than eight million customers and over 3,100 members of staff. This expansion has been achieved through a mixture of organic growth, start-up businesses and a series of major strategic acquisitions. BGL’s Insurance and Legal Services (ILS) pillar has a central Commercial Delivery and Technology (CD&T) function servicing the individual business units within the pillar which includes brands such as Budget Insurance, Dial Direct, and Junction’s affinity partnership brands such as O2, Marks & Spencer, Lloyds Banking Group, Co-op, Post Office and RAC. The ILS project management community is responsible for the prioritisation, scheduling, project analysis, project/programme management and change delivery for these ILS business change teams. 

BGL is committed to having highly skilled, trained people using industry-leading practices to ensure the business delivers for its customers. This strategic commitment is demonstrated through comprehensive processes that are consistent at every level of the ILS pillar.

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