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Case Study - City of Westminster

APM Corporate Accreditation

Westminster City Council is one of the leading local authorities in the UK, responsible for delivering services to the borough that is home to the monarchy and the seat of UK government.

It has over 250,000 residents and over 48,000 businesses within its boundaries, with a daytime population in excess of  900,000 people.

The single tier authority is recognised as class-leading, providing over 460 services to its customers including social care, children’s services, city management, planning, licensing and housing services within the borough.

The council employs 3,000 people across a diverse range of professions and services.

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