Integration of AI with Agile Project Management in the Context of Sustainability
This report explores how human factors influence the integration of agile project management, digital tools and sustainability. Based on surveys of practitioners based in North America, this research finds that trust, readiness and training are critical for successful adoption of AI and digital tools.
While advanced tools like ChatGPT are valued for potential, their current impact is modest compared to effective application. Trust in digital tools strongly correlates with project success, but overconfidence may reduce outcomes. Team size shows a slight negative relationship with success. Overall, sustainable agile projects thrive when digital tool use is intentional, trusted and supported.
How to cite this research
Burga, R., & Spraakman, C. (2025). Integration of AI with agile project management in the context of sustainability. Association for Project Management. https://doi.org/10.61175/G7X4L9QZ
Why is this research relevant?
This research is relevant as it examines the intersection of agile project management, digital tools and sustainability. As organisations adopt AI driven tools, success relies not only on technology but also on human factors such as trust, readiness and training.
By identifying these conditions, the research offers practical insights for project managers who work in digital transformation whilst addressing sustainability goals. The findings of this report support organisations in optimising tool adoption, strengthening collaboration and improving project outcomes in an evolving and competitive environment.
Who should read this report?
This report is intended for professionals working at the intersection of project management, digital transformation and sustainability. It will be most useful to:
- Project managers
- Teams adopting digital tools
- Organisational leaders
- Sustainability practitioners
- Professionals aiming to improve project success and collaboration
How was this research undertaken?
This research was conducted using a mixed-method survey of 127 project professionals, with 80 responses directly tied to agile/hybrid projects and sustainability. The survey explored digital tool adoption, human factors like trust and readiness and sustainability practices. Data was analysed with regression techniques, supported by ChatGPT-4o for interpretation.
What did we discover?
We discovered that digital tool adoption alone does not guarantee project success. Instead, human factors such as trust, readiness and comfort with these tools are critical. Teams with higher trust in digital tools reported stronger collaboration and higher project success rates. A hierarchy of tools emerged, with AI and advanced platforms perceived as promising yet still delivering modest impact. Projects integrating sustainability practices and digital tools together showed greater success. Training and organisational readiness remain essential for maximising digital tool benefits.
Key recommendations
- Adopt digital tools gradually, starting with simpler applications before progressing to advanced AI platforms.
- Foster a culture of trust in digital tools, supported by training and team readiness initiatives.
- Align digital tool use with sustainability goals to maximise project outcomes.
- Develop and implement clear organisational policies and guidelines for tool use, reducing regulatory and compliance risks.
- Recognise that effective application matters more than tool sophistication, success depends on human factors.
- Treat digital integration as a continuous process, emphasising collaboration, adaptability and sustainable practices.