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Discover the importance of effective relationship management

The importance of effective relationship management in ensuring high levels of client satisfaction in outsourced projects will be addressed at Project Challenge next month.

David BrydeDr David Bryde (pictured), professor of project management at Liverpool John Moores University, will be giving a Masterclass presentation based on findings from an APM Volunteer Research Fund at 1:45pm on Wednesday 23rd March at the two-day event in Birmingham.

David will look at how a framework is used to place relationship management in a wider context for project outsourcing with agency theory being used to explore causes of failure relating to relationship problems between client and supplier.

There is also the opportunity to speak directly with an APM representative on stand 10 about all products and services offered by the award-winning professional body for project, programme and portfolio management, including membership, qualifications, events, publications and much more.

Project Challenge, taking place at the National Conference Centre in Birmingham on 22nd and 23rd March, is free to register. Visitors can learn from leading industry experts from over 30 free high quality presentations and discuss opportunities with a wide range of exhibiting organisations.

For more information and to register for free visit the Project Challenge website.

Download the full seminar programme

 

Homepage thumbnail image: Joe The Goat Farmer via Creative Commons license

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  1. Patrick Weaver
    Patrick Weaver 05 March 2016, 09:36 AM

    This is a vitally important subject, but hardly new - one well respected book on the subject is Making Projects Work: Effective Stakeholder and Communication Management, CRC Press: http://www.amazon.co.uk/Making-Projects-Work-Stakeholder-Communication/dp/1482206668/