The importance of effective relationship management in ensuring high levels of client satisfaction in outsourced projects will be addressed at Project Challenge next month.
Dr David Bryde (pictured), professor of project management at Liverpool John Moores University, will be giving a Masterclass presentation based on findings from an APM Volunteer Research Fund at 1:45pm on Wednesday 23rd March at the two-day event in Birmingham.
David will look at how a framework is used to place relationship management in a wider context for project outsourcing with agency theory being used to explore causes of failure relating to relationship problems between client and supplier.
There is also the opportunity to speak directly with an APM representative on stand 10 about all products and services offered by the award-winning professional body for project, programme and portfolio management, including membership, qualifications, events, publications and much more.
Project Challenge, taking place at the National Conference Centre in Birmingham on 22nd and 23rd March, is free to register. Visitors can learn from leading industry experts from over 30 free high quality presentations and discuss opportunities with a wide range of exhibiting organisations.
For more information and to register for free visit the Project Challenge website.