Enabling Change SIG at APM Presents... Project management in practice
On the 16th October 2014, the Enabling Change SIG ran 3 workshop sessions at APM Presents... Project Management in Practice which attracted around 60 delegates across the day.
Below are the slides from the presentation given on the day, the handouts delegates received and a set of slides documenting the output from these workshop session.
APM Presents - Why Change? Understand change management and how it combines with project management to deliver your outcomes from Association for Project Management
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We had some excellent discussion over the course of the 3 seminars. This prompted me to write a blog about the common factors for successful change that emerged - here are some of them:Involve and inform your stakeholders, especially those most directly affected by the change and do so sooner rather than laterTwo-way communication is key and your sponsors can help with this by being visible and accessible. They can also have a positive influence by role modelling the changeUse stakeholder analysis, and training needs analysis to understand the different perspectives and requirements of your stakeholders and to shape your approaches accordinglyClearly articulate why the change is being introduced (the benefits), and get your sponsors and change agents or champions aligned on these and other key messages (what, who, when, where, how) to communicate about the changeConsider the context for the change:What the change demands in terms of your stakeholders behaviours and time, and how that will relate to what else they are doing in their day jobsWhat other changes are going on that might affect their receptiveness to this particular change (the bigger picture)Think carefully about motivators and incentives and target them at the right level they wont necessarily be the same for everyoneInvolve HR (and external consultants / contractors) as appropriate to support but not to lead the change the sponsors should come from the businessConsider using pilots, and a gradual transition / evolutionary change as an alternative to revolutionary change to minimise the pain for those involved, and to get things rightIt would be great to get more comments / feedback from those present as well as others interested in this topic.(If you have the time, do also read my full blog on the reflections about common factors for managing successful change.)