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COMPETENCE 18: ETHICS, COMPLIANCE AND PROFESSIONALISM
The ability to embody, promote and maintain a trusted profession and to navigate the cultural, legal and regulatory environment.
Introduction
Ethics, compliance and professionalism encompass working consistently in a moral, legal and socially responsible manner.
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KNOWLEDGE
Knowledge of the wider context and environment in which a change initiative operates.
APPLICATION
Identify the wider context and environment in which a change initiative is operating.
Consider:
- The relevant organisational and regulatory influences.
- The scope of ethics and their impact on a change initiative.
- The governance framework and policies that are in place.
- The APM professional code of conduct.
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KNOWLEDGE
Knowledge of appropriate behaviours.
APPLICATION
Act in accordance with organisational and professional codes of conduct.
Consider:
- The organisational culture and standards to be adhered to.
- Any relevant codes of practice.
❸
KNOWLEDGE
Knowledge of the key elements that constitute continuing professional development.
APPLICATION
Take responsibility for continuing professional development.
Consider:
- Recognition that competence consists of a mix of knowledge, skills and behaviours.
- The methods of learning and the learning cycle, including ongoing compliance, the awareness of standards and the currency of knowledge.
- The skills required to identify competence gaps.
- The ways in which to engage with learning opportunities.
- The characteristics and importance of meaningful learning objectives.
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KNOWLEDGE
Knowledge of own competence.
APPLICATION
Act within the limits of your own competence and authority at all times.
Consider:
- Personal levels of autonomy and self-awareness.
- The levels of support that are available and how they can be accessed.
- How to access and acknowledge constructive feedback.
❺
KNOWLEDGE
Knowledge of ways to identify and respond to deviations.
APPLICATION
Identify any deviations and respond in a professional way.
Consider:
- The six facets that form the scope of ethics.
- The ways to speak up for self and others.
- The culture, values and policies to be adhered to.
- The effectiveness of response strategies.
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KNOWLEDGE
Knowledge of ways to create a trusting environment.
APPLICATION
Encourage a safe and effective working environment.
Consider:
- Recognition of behavioural styles that support an honest and open environment.
- The benefits of an adaptive or flexible management style.
- Ways to engage and communicate with stakeholders.
- The characteristics of a collaborative culture.
❼
KNOWLEDGE
Knowledge of the sources of specialist advice and the standards that need to be adhered to.
APPLICATION
Seek specialist advice.
Consider:
- The corporate objectives and governance structure in place.
- The legal and contextual obligations to be adhered to.
- The professional guidance that is available.
- The other sources of data and assistance available.
- The biases in place, be they conscious or unconscious.