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NewSE Bites: how to manage conflict and negotiation

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In May’s edition of “NewSE Bites”: how to manage conflict and negotiation.

Is conflict something to avoid, CEO and entrepreneur Margaret Heffernan positions conflict as an essential tool in an article for TED Talks.  Apparently, conflict is an essential tool for getting the best performance from your team.

If you’ve got difficult stakeholders, these links might be useful: two events coming up in May look at the skills and mindset needed to deal with challenging situations; and two APM blogs focus on dealing with resistance to change. And there’s also a quick guide to the communication errors that can compound relationship issues.

Whoever said that stakeholder engagement was easy?!



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