5 reasons traditional project management is broken: part 2
Welcome to our wrap up of the 5 reasons your project management process isn’t working. If you haven’t already, check out our first post on this subject to discover reasons 1 and 2 that your project management process is broken.
Feeling the pain of ad hoc requests and low visibility into what you’re team is working on today, tomorrow, and next month? Let’s explore the next three problems with project management today:
3. You may have too many disconnected tools
As we mentioned in part 1 of this series, the average person uses 13 different tools and applications to manage their time and their work. Work requests come in from one angle, reporting is done in a different tool, time tracking in another, and that doesn’t even account for email or file sharing or data management. How can your project management process truly produce if the tools you use to help your process don’t communicate?
Email, unfortunately, is the most common tool used to request new work, reply to status inquiries, and share files with stakeholders. In fact, in a recent Workfront study of UK enterprise teams, email was reported as the most common method of communication. You spend so much time in email that you wind up squandering precious hours searching for that long-lost email thread and looking for contact information that will never be found without the help of your friend in IT. Email is so disconnected from the project management process, and such a time suck, that for every 100 people who are copied on an email unnecessarily, a full workday is lost.
4. You can't mix methodologies
Project management is shifting. Many teams that were once working in Waterfall are now asked to manage projects in Agile. In a group of surveyed project leaders, 44% reported that they must support a mix of Agile and Waterfall methodologies. And with this change come a lot of questions and concerns about how to best manage that transition, how to stay productive, and how to report up the chain with the right metrics. You’re faced with a task that seems insurmountable.
Whether you’re working in Agile yourself or interacting with an Agile team, your project management process doesn’t work if you don’t understand how to communicate between these two methodologies. In reality, 55% of project managers agree that effective communication among project stakeholders is the number one success factor in a successful project. If you don’t understand the jargon between the two work processes, your project management style will likely fail.
5. You are bombarded by status updates / inquiries from your boss
It becomes crystal clear that your project management process isn’t working when you spend an incredible amount of time answering the same questions over and over from project stakeholders and your boss. Workers report they spend an average of 2.5 hours per day, or 30% of the workday, searching for and gathering information. What are they searching for? Answers to “what’s the status of that project?” “When can I see progress on this?” “What’s Jerry working on?” “When can Stacey start on those tasks I sent over yesterday?”
If you don’t have a central location to update everyone’s current progress on work, you become the status chaser, rushing around to gather information and data, which then needs to be pushed into a pretty report you can send up the chain. And what happens next? Another stakeholder needs the data in a different format, and you have to start all over again. And get used to it. This process happens over and over and over again.
You need enterprise work management
Does this chaos sound foreign or all too familiar? It’s clear that project management isn’t working. Today’s workforce deals with different types of work, technology, and even distance between teams that don’t aid the old style of work in any way. It’s time for a new direction, a new approach to work.
Meet enterprise work management
Encompassing all types of work (planned and unplanned), all types of methodologies (Agile and Waterfall), and all types of users (both technical and business), Enterprise Work Management is a culture that, combined with the right tools, will enable you to manage the entire lifecycle of work. EWM isn’t just about managing projects, but focuses on social collaboration, recognition, best practice automation, and results.
To find out more about EWM, download a recent whitepaper on Enterprise Work Management and the Future of Collaboration.
This blog is written and sponsored by Workfront.
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As part of bringing real PMOs to our members, our PMO Wisdom Series provides us with an opportunity to interview PMO professionals that bring new and interesting points of view regarding the industry. The following transcript details our committee member Barrie Andrew interviewing Laura Barnard.