Stakeholder engagement for infrastructure projects webinar

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Stakeholder eng
agement (not management) is one of the factors considered to be critical for project success, yet it is under-represented in the bodies of knowledge and other “best practice” standards and methodologies.

As one of the “soft skills” it is often left to be implemented at the discretion of the project manager and their team, and therefore is under-resourced.  It is often responsive, rather than pro-active.

Based upon current research and recent case studies, this webinar provides an overview of the International Association for Public Participation spectrum (IAP2) and discuss when each element of the spectrum could and should be applied.

This presentation delivered on Friday 27 March, covered of some of the key practices and techniques applied to the engagement of stakeholders and communities. 


Kenn Dolan

Author of "Implementing Project and Program Benefits Management" (2018), Kenn is a recognised expert in benefits realisation management, stakeholder engagement and portfolio, programme and project management and the application of best practices. He has extensive experience advising clients across five continents.

As an in-demand management consultant and public speaker, Kenn has influenced the implementation of best practices in programme and project management to improve performance and maturity within organisations within the financial, IT, defence, resources, construction and public sectors.  He has coached and mentored senior executives in over 20 countries.

Kenn is undertaking a PhD through UCL, researching the engagement of stakeholders and communities for infrastructure projects.

A gifted and popular educator and trainer, Kenn is passionate about the distillation of programme and project management attitudes and skills into the broader community ensuring that these powerful techniques permeate as many investment opportunities as possible.


Merv Wyeth is UK Service Delivery Partner of Amplify Strategy Execution Software for benefits-led portfolio management.

Previously, during a 25-year police service career, Merv performed a mix of operational and support roles, including PPM and business change and developed his passion for benefits management.He is a Better Business Case, Open Strategies and Managing Benefits practitioner.

Merv is Secretary and communications lead to Association for Project Management Benefits and Value Specific Interest Group, and a fellow of APM. He is a co-facilitator on the Government Project Delivery Community Network (GovPDC) and the lead for PMI UK Digital Events Team.


This webinar is suitable for professionals with any level of experience.

Webinar resources
Kenn has very kindly allowed his presented material to be made available for viewing.
The slides on Slideshare and some extracts from the webinar recording have been listed on YouTube in our APM resources area and also embedded below for reference.

Questions raised during the webinar from the audience have been reviewed and Kenn has provided responses.

The audience engaged during the webinar using Mentimeter presentation software and their responses are available to view.



Additional references from slide content:

Slide 11
Mitchell et al (1997)

Slide 23-24
What happened in Barendrecht? – A case study

Lessons Learned from Barendrecht CCS


#apmbenefitsvalue #apmwebinar

APM Body of Knowledge 7th edition reference

Section Description


Engaging stakeholders
Success and benefits
Risk identification


Posted on 27th Mar 2020
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