What is knowledge management in projects?
Knowledge management is a holistic, cross-functional discipline and set of practices concerned with the way organisations create and use knowledge to improve outcomes.
Definition from APM Body of Knowledge 7th edition
Knowledge management can be applied within and between projects, programmes, portfolios and organisations and across extended and product life cycles. It is reliant on connecting people, sometimes with the support of documents and other information. Methods include peer ‘assists’ or reviews, facilitated problem-solving workshops, ideas generation sessions and communities of practice.
Sharing knowledge in a meaningful way is vital to help improve projects and the likelihood of project success. To use knowledge management project professionals must remember there is no one-size-fits-all knowledge management solution. Knowledge management is tailored to the needs and contexts of specific projects, programmes, portfolios and organisations.
A common approach to managing knowledge and information is with lessons learned.
Did you know, knowledge management is a condition for project success? Learn more here.