Teams and leaders
For teams to be effective it is important that team members are understood as individuals in terms of their capabilities, their preferences, their cultural norms and expectations as well as the social dynamics between team members. Teams are increasingly international, with individuals who bring diverse skill-sets and perspectives, and can be located across countries and continents. National cultures are influential in shaping behaviours in project-based working. The project professional has an opportunity to improve outcomes by harnessing diversity and inclusion from the people available.
Leaders need to adapt their style and approach to the needs of the team and the work that needs to be accomplished, this is called situational leadership. Leadership is the ability to establish vision and direction, to influence and align others towards a common purpose, and to empower and inspire people to achieve success.
There are some situations when the team leader needs to be directive, for example, to address an issue that threatens the achievement of objectives. A mentoring or coaching style is appropriate when there is time to focus on development of the team as well as goal achievement.
Taking time to try to understand the prevailing culture in an organisation is an important part of stakeholder analysis, project team management and team leadership. Organisational culture can be defined as the way things are done in an organisation, the unwritten rules that influence individual and group behaviour and attitudes which are applicable at multiple levels of organisation, including national culture or project culture.
Managing a team includes understanding and noticing workplace stress; the adverse reaction that people have to excessive pressure or other types of demand placed upon them.
Project-based working will inevitably result in situations where individuals feel stressed and it is a crucial skill for the project professional to be able to notice signs of their own stress and have coping strategies, and to be alert to the signs of stress in the team.